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Cat O.

Contributor Level

Total Points
81

1 Review by Cat

  • HatchWise

11/1/21

Updated score from 1 to 3 due to clear improvements with the site and less plagiarism of work.

I originally posted a review due to another designer blatantly copying my work, not just a little bit, but took the whole concept, and won the contest.

I was fuming to say the least and not much was done about it even though I challenged it relentlessly.

I left the site for around a year but have since returned and things seem to have improved which is good to see.

I have removed my initial comment for now.

Service
Value
Quality
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George R. – HatchWise Rep

Hi Cat,
Thank you for your feedback. I see that you have been discussing this in depth with our support team over the past couple of months.

As has been explained repeatedly to you (and also thoroughly documented on our site), we only allow completely original logo designs to be submitted to contests on Hatchwise. This means that clipart, stock images, or un-original work of any kind can not be used. We have a zero tolerance policy for any plagiarism of this sort.

In regards to the more subjective issue of designs being similar to existing designs (especially designs submitted to the same contest), we generally leave the decision to take down or leave up a design to the contest holder, who is ultimately the one completing the transaction with the winning designer (Hatchwise is simply the middleman in all projects). In the case of the contest you are referring to, the contest holder had multiple similar designs submitted to their contest (based on the requirements that they provided when starting the contest and the feedback they provided during it) and they ultimately selected the one that they felt most successfully captured the vision they had for their brand.

Thank you for bringing to our attention the outdated blog post that referred to some now irrelevant parts of our complaint process, as you noted in your review it has been removed since it was longer accurate. Our terms and conditions and the rules for participating in a design contest remain unchanged. We would never change our terms and conditions in response to a complaint and we stand behind all our policies 100%.

We truly appreciate you being part of the Hatchwise community. I am sorry that you are frustrated with the outcome out this contest. I hope that you continue to participate on the site, and please do not hesitate to reach out if you have any further issues.

Sincerely,
George Ryan
Hatchwise
CEO

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