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I realize having an online business can be challenging. Dr. Bowden is friendly and helpful and he makes a good orthotic at a decent price. However, he doesn't respond to emails or texts and you should expect you need to call him three, four, or more times to ask when he plans to send your orthotics to you! Be wary that his phone and email often don't work. I really liked my first pair he made me despite the hassles that I ordered a second pair - which he never sent me and I called him a number of times. After a month passed, I just gave up and had my credit card dispute the order.
Tip for consumers:
You do get what you pay for
Cat C.'s review of CustomOrthotics earned 2 Very Helpful votes
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I ordered the custom orthotics, waited for delivery, nothing. Sent several emails requesting...
