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I made a purchase of a handbag and within ONE hour, went to cancel the order. Corresponded with someone named Jessica who said that I would be refunded. It is two weeks later and not only are they not responding to my emails and facebook messages, but they have still not refunded me my money! BUYER BEWARE, do NOT purchase from this seller.
The company followed up by saying that they replied to my every email which is NOT true. DO NOT give this company your business. They are a SCAM.
Tip for consumers:
BUYER BEWARE, do not purchase from Just Love Skulls.
Products used:
Purchased a handbag, tried to cancel order within one hour of placing order. Was told I would get a refund, has been two weeks and company is not returning my emails nor my Facebook messages. All I want is my refund. BUYER BEWARE, do not purchase from this company.
* Just Love Skulls attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Will NOT honor gift certificates that they sell on Groupon or NH Dollar Saver, so DON'T WASTE YOUR MONEY.
The salon responded to this review by saying that "due to the pandemic they cancelled all groupons", however as you can CLEARLY see from this Messenger chat, that was not the case as the salon was still open when this was communicated to them:
ME: I tried to make an appointment online and was "declined". I would like to know why.
SLAY SALON: Goupons have been canceled amd refunded nobody was on the other line. I answered myself. We can not hear you.
Dre is not taking clients. Please book with Amanda or Brittany
ME: Oh that's weird... I looked at my groupon and it says it's ready to be used... and I don't see a credit for it
SLAY SALON: Groupon has to refund you. We have not control over that you paid them not us. Amanda is available for that sunday. I cam touch base with her of you would like to see her
So yeah, as you can clearly see, they are using the pandemic as an excuse for their lousy business practices. Shame on them!
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Empty.
Do not order from this company! Their incompetence is mind-boggling. They are saying my order...
They have offered a solution and I'm going to take it. Ordered the wrong size,sent them an email...
The refund has been processed already. We always responded for every message and emails.