Celeste S.

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1 Review by Celeste


I signed up to Mubi at a cost of 39 per year in 2017. Although most of the movies take forever buffering, it seemed like a small price to pay for the occasional good movie that's not available elsewhere. However, the next year they took nearly 72 from my Paypal account, which I didn't notice, and this year, 10 days before the expiry of the previous year's contract, they took 95.88. They do not respond to emails... though i imagine their customer services are very very busy. 59% of users on Trust Pilot give it a 1/5 rating... not very good when all they have to do is provide movies and most report the same overcharging scam. Paypal have refused my request for a refund, even though the payment was not due.

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