As of this date, I have 24 items that they say we're delivered and I have yet to receive them. Sadly, I am waiting on about 100 items. I find a group most buyer need review it before order.
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Please check out our article and follow the steps: https://help.en.tophatter.com/article/36-have-not-received If you need assistance, our 24-hour support team can help. Please don't hesitate to reach us directly to resolve any other questions or concerns from your account: https://tophatter.com/support/new#/