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Charlene C.

Contributor Level

Total Points
81

1 Review by Charlene

Wix
  • Wix

1/26/22

I cannot believe that Wix is a company of more than one person. Our company was locked out of our domain without notice and warning for nobody know the reason why, and when all our team members contact Wix, we barely got a helpful response how to retrieve our domain. A week later, they have asked several documents to prove ownership, in which we did provide, they then asked for more additional documents, in which we then again provided. Another week has passed still our company is locked out, Wix customer "support" is still sitting on all the documents we provided. You cannot call nor talk to any live person on the phone in which a simple verification can be done in less than an hour. 3 weeks have passed, still no resolution.

LONG STORY SHORT, run away from this company. Even if they give us free services, I will never ever use this. It is the worse company you will ever dealt with.

This is my first time ever writing a negative review for a company.

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