I would give this company ZERO stars if that was possible. They shipped (or say they did) my uncles scooter and it never arrived. It's been over 6 MONTHS with no response after dozens of emails and promises made from Automoves to resolve the issue. I would STAY AWAY from Automoves if you want your items to be delivered and not be ripped off. They don't seem to care about their reputation as a company or taking care of their customers. Please, DO NOT USE THEM!