Charles G.

Valentines Disaster
I ordered a heart shaped box of candy for my wife for Valentines day. I ordered 4 business days ahead (with a weekend in middle) and knew it was tight but Godiva showed online that it would deliver on time. When it did not arrive on Feb 14, I checked with Godiva customer service and the order had not even shipped. I told then to cancel and they would not... instead they offered a 10% discount. The service at Godiva is completely unacceptable. They do not care about the customer at all. This was my last Godiva order.

PS: My review on Godiva.com was moderated /refused with following statement:

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