I HAVE ORDERED SEVERAL TIMES IN THE PAST, BUT THIS WILL PROBABLY BE MY LAST TIME. I ORDERSED SEVERAL BOOKS WHICH WERE SHIPPED WITH THE EXCLUSION OF ONE.THE NOTE SAID IT WAS OUT OF STOCK AND WOULD BE SHIPPED WHEN IT CAME IN. I HAVE TRIED TO COMMINICATE FOR A REFUND OR THE BOOK.NO SUCESS, THEY DO NOT CARE.