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The parcel disappeared in their system three weeks ago and they have repeatedly refused to authorise a refund even for the delivery charge let alone compensation for the lost item on the. Basis that they claim that the parcel is not "lost", it simply "cannot be found" Ludicrous, disingenuous and risible service.
Charles T.'s review of dpd UK earned 2 Very Helpful votes
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Empty.
Absolutely disgusting service. My parcel was supposed to be next day delivery which was confirmed...
