I have bought several items over the years from Altitude! Always fantastic service with returns, exchanges, as well as outstanding customer service! Recently encountered Ana from the email service. I had changed my email address and could not get a free return label for my return as it was being sent to the old email. She said "no problem"! She quickly looked up my order number and sent the label through to my new email address! She was amazing!
I will be a customer for life and I tell all my friends about the store! I had the chance to visit many years ago in Montreal and loved that experience as well! Keep doing what you are doing! (P.S. It's a Canadian store people!)