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Chris S.

Contributor Level

Total Points
80

1 Review by Chris

  • MoparPartsGiant

5/15/22
Verified purchase

This website is a complete ripoff. I ordered parts for my Jeep. Entered year, make, and model for the parts I was looking for and unbeknownst to me directed me to parts that did not fit my Jeep. I asked the company for a refund the same day I received the parts, was told to go through their RMA process which included taking photos of the items and their packaging to which I did. The RMA department made a decision to deny my request due to the parts being electronic parts. And they also had the audacity to tell me that I should have entered my VIN if I wanted the exact parts. Had the VIN been a requirement I would have never ordered these parts. I'm out almost $300.00 and encourage everyone and everyone to steer clear of this fraudulent website. The following is the company's response to my request.

Thank you for contacting us. In order to process your RMA request for order CC*******, please review the information below. We are sorry to inform you that your request has been denied due to the following reason(s): The part(s) is non-returnable items due to it being, but not limited to: - An electrical part or has electrical components.

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