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Chris T.

New Zealand

Contributor Level

Total Points
80

1 Review by Chris

  • Travelbinz.in

12/13/21
Verified purchase

I still reflect back on the wonderful time we had in India 4 years ago. This thanks to the driver organised through Travel Binz. Its the one thing I can thank Travel Binz for. He was a lifesaver over the 2 weeks we spent with him! Genuine and caring and he went out of his way to look after us.
As far as the company is concerned, I think they saw us coming from far away (NZ) and prime contenders to scam. Priyanka (probably not her real name) started off especially helpful but once our deposoit was paid she moved on. From insisting we pay the balance up front (instead of on arrival as per the contract) 4 days prior to arrival or our trip would be cancelled to changing 90% of the hotels last minute. The 4-5 star hotels that I had chosen so thoughtfully to clearly much cheaper ones barely making 2 stars. Their selling agents are so friendly and very convincing and so they should be given the wonderful product(s) they have to offer. But once hooked and once we made that first payment everything changed for us. We experienced nothing but difficulties and constant changes to itineraries causing much anxiety and sleepless nights prior to arriving. When there, emailing the company photos of urine covered sheets, and dirty rooms was pointless as these went unacknowledged. Such a shame for a company to perform so poorly. I am looking forward to travelling India again in the near future however choosing another Indian based travel operator may be difficult given our now lack of trust. Please dont let this put you off as what experience it all was but choose your travel company carefully.

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