Bought a $5000+ massage chair from this lousy company plus paid hundreds more for the extended warranty only to be told a year and a half later when the chair is having issues, the company filed bankruptcy and my warranty is no longer valid and on top of that it's a store brand chair they didn't have the business knowledge enough to patent their products so you can't even purchase parts what a horrible way to treat customers and from the looks of it this is something this company does often to release themselves from warranties and other financial obligations