- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Stay away! I made a payment/order (Transaction ID: *******V*******) on their (user-unfriendly) website and was then sent back and fourth through various email responses (all very un-helpful) only to be presented with a price 6 times higher than the original price paid. When I complained and asked for my money back I was told the confusion occurred because I didn't place the order correctly!?! (Apparently the customer is always wrong). I have since asked for a refund and even though they have said yes, NOTHING has even been put back in my paypal account! Clearly a SCAM website.
----------------------------------------
In response to the below reply:
Great response Victoria! This is truly hilarious! But more than anything I'm just pleased to see that at least someone is responding to DaSweetZpot customers – unfortunately we are forced to write negative reviews of your "company" in order to get your attention though.
Unfortunately though Victoria, your response contains nothing but complete lies - proving just how bad the DaSweetZpot's customer service is. I'm just pleased people can see this for themselves.
Firstly Victoria, you are saying that I, by some means of a brain fart, stated that my home address was in New York, not Tokyo, Japan?! And why would I do that? I have never lived in New York. I even have the original email showing that I stated that my address is in Tokyo. If your poor excuse of a website-form somehow convinced you that I live in New York then you guys need more help than I initially realized. Considering your inattentive and dismissive response here I imagine that you also developed the DaSweetZpot website too. Great job!
"Furthermore, he was now requesting favors to be shipped Overnight Express" - haha! I have no idea where you got that from Victoria, but don't worry we'll let it slide because since my initial review was from A YEAR AGO we'll just assume that you've been on hardcore drugs in the meantime and somehow dreamed that this was a request that I made.
"The language barrier resulted in several emails." - I'm British English so I can only assume that if there was any misunderstanding due to the English language then it was on your side. Nice try though. You guys will really go to any depths won't you?!
All I can say is good luck with your company, honestly! Most would assume that selling bottled sauces from a website couldn't possibly result in such a shoddy service and so many distressed customers! But you achieved it! Congratulations. Truly!
Stay away! I made a payment/order (Transaction ID: *******V*******) on their (user-unfriendly) website and was then sent back and fourth through various email responses (all very un-helpful) only to be presented with a price 6 times higher than the original price paid. When I complained and asked for my money back I was told the confusion occurred because I didn't place the order correctly!?! (Apparently the customer is always wrong). I have since asked for a refund and even though they have said yes, NOTHING has even been put back in my paypal account! Clearly a SCAM website.
Christian hasn’t received any thanks yous.
Christian doesn’t have any fans yet.
Christian isn’t following anybody yet.
Empty.
This company has horrible customer service. I ordered my wedding favors from them and after a...
We were trying to get some custom wedding favors, and just trying to order samples was confusing,...
On June 17,2013, Christian Barnes placed an order with us for a set of jam favors and paid $28 plus S&H. Mr. Barnes followed up his order with an email requesting that the favors be shipped Overnight Express to Tokyo, Japan. Our Customer Service team sent Mr. Barnes an email explaining that the S&H he paid when placing his order was calculated on the address he provided (New York), not Tokyo, Japan. Furthermore, he was now requesting favors to be shipped Overnight Express, a service that is considered premium. We offered to send a PayPal invoice for the upgrade shipping (hence the "6 times higher" statement he makes reference to in his review) at which time Mr Barnes complained that he had already paid shipping and wanted the favors shipped without having to spend on shipping upgrade. The language barrier resulted in several emails. The transaction was ultimately cancelled upon Mr. Barnes' request, and a refund was processed via PayPal. Stating that "Nothing has been put back in my paypal account" is false, anyone who uses PayPal understands how the service works, and how easy it is to open a claim and get their purchase money back. Mr Barnes never opened a claim, since Accounts Payable processed his refund on June 29,2013 - We respect Mr. Barnes freedom to write a review, but we also feel we have the right to provide our version of what transpired with this transaction. Thank you.