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christiec33

Christie C.

2
Level 2 Contributor

Contributor Level

Total Points
813

8 Reviews by Christie

7/7/21
Verified purchase

April 29th- placed an order for one item that was backordered to 5/17. I was willing to wait.
June 1st- receive an email asking me to leave them a review. I do so, stating that I haven't received the item.
June 2nd- Griott's emails me to say they deleted my review. I respond, asking where my order is. They act like they don't know what order and eventually say it's still backordered.
June 17th- they email asking me to call or they can't send my order. I tell them I am not calling.
During this experience, I've received two catalogs, as if I want to order anything from them ever again

Products used:
None - never received item

5/6/20

I placed an order on 4/16 and have received zero product. They don't respond to my emails either. I've no idea if they are still in business or if one day my order will just show up? Thankfully, I used PayPal, so they haven't got my money... yet.

Tip for consumers:
Don't!

Products used:
None

5/27/19

We used to shop here for years because of the great selection of organic foods, especially bulk quantities. They also have a truck drop that you can meet once a month so you don't have to pay shipping.

But their site constantly lets you order what they don't have. They send you the wrong items. They claim each drop location has to have $550 worth of orders for them to stop but sometimes they'll deliver anyway. You never know what will be on the truck and when the truck will be at the location until the day before it comes. Once we didn't find out until we called them that same day. The last time, the truck went to a location that hadn't been used in over a year, while I waited at the usual location. If you miss the truck or they send the wrong item, you have to call and explain 50 times. Then they make you wait a month for a refund or replacement.

Basically, they're super amateur and take customers for granted. We finally had enough and won't shop there again.

karens858
Azure S. – Azure Standard Rep

Hi Christie. We're sorry that you've had a less than stellar experience. We have been experiencing some growing pains and would love to have a chance to speak with you. If you would be willing to private message us your information, we will have a manager give you a call.

Wix
29.4K Views
3/7/19

I was a customer for a few years. So glad to leave Wix!

They keep charging more every year. A $10 domain is now $50 to renew. A $140 plan is now $270.

Customer service takes a day or longer to respond and usually don't address the issue.

The ecommerce premium plan is a joke. It loads slow, is cumbersome to list products, and has limited features. They updated the store but I couldn't find out if it is any better. They told me I had to rebuild my existing store to use the new one... that's when I decided enough was enough. I'd rather rebuild elsewhere.

The cherry on the wix turd sundae is that even though I transfered both my domains and cancelled, they're still charging me for the rest of the year.

I will forever advise others to avoid wix.

851K Views
1/14/19

I ordered on Dec 17, not expecting to receive my order til after xmas. Got a shipping notification on the 22nd. Emailed them on the 28th when tracking wasn't working still. Received my order and a reply on the 2nd. The shipping label showed a ship date of 12/28, the same day I emailed.
In their email, they said they were busy because of the holidays. That may be but ignoring my email until the package was delivered doesn't make me feel like my business was appreciated. Plus I was worried the whole time that my order was lost or stolen, since there was no tracking available and no communication from patpat.
On to the products. One of the items was a cotton dress. I bought it specifically because it was cotton. My daughter has sensitive skin. The dress I got is not cotton. Feels like polyester but the tag says cotton. She won't be wearing it
Another thing I got was socks with puffball eyes on the toes. They had strands of hot glue everywhere. The eyes were sloppily glued on and not near as cute as the picture.
Long story short, I don't plan to shop here again.

cang
Can G. – PatPat Rep

Hi,

We're sorry to hear about how the delay you've experienced in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email to service@patpat.com at your earliest convenience quoting this review so we can address the issue in a timely manner.

12/29/18

I've bought a lot of organic cotton and hemp cloth diapers here. I like their brand but also some of the others they sell. Nice one-stop shop for diapering. Love the free gifts when you spend $100!

48.0K Views
12/29/18

I shop their sales and have gotten some great deals on organic cotton baby clothes. Everything I've ordered is decent quality. They've become a regular source for me as my daughter grows.

197K Views
12/27/18

Each poster I ordered was from a different artist and were different sizes, small and large. But all of them arrived in poor quality. One poster was a detailed world map. The only legible words are the large country and city names. Another poster was a periodic table, with each side cropped off and chunks of ink missing. The third was a botanical mushroom poster that was super blurry. The last was a solar system chart with the top cropped off.

In Zazzles promotional emails, they say satisfaction is guaranteed. But when I sent them pictures and asked for a refund, I was begrudgingly offered a credit of the sale price I paid so I can apply that to order the posters again at FULL PRICE. Yes, they want more money to replace them!

When I asked how I could be sure I wouldn't get more blurriness and cropping, they offered to have someone actually look at the posters before shipping them this time!

Never again will I shop there!

zazzles1
Zazzle S. – Zazzle Rep

HelloChristie,

I am so sorry to hear about the issues you encountered with your posters. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

Christie Has Earned 23 Votes

Christie C.'s review of Azure Standard earned 12 Very Helpful votes

Christie C.'s review of organicfruitsandnuts.com earned a Very Helpful vote

Christie C.'s review of Wix earned 3 Very Helpful votes

Christie C.'s review of BuyBuyBaby earned a Very Helpful vote

Christie C.'s review of PatPat earned 4 Very Helpful votes

Christie C.'s review of Zazzle earned 2 Very Helpful votes

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