I got a room at Howard Johnson by Wyndham in Perry, Georgia on January 3,2022. I have stayed at Wyndham Hotels and they were nice. Well if you want a hotel like this representing your name so be it but I think someone needs to look into this hotel with all the complaints it has. COVID is a serious thing and when you have to go on a business trip you don't expect to exposed to filth. We literally stood up and tried to eat our fast food but it was so bad we could not eat. Went to hotel clerk and said room is clean. I have pictures that says other wise. After he left the room we decided we could not sleep in that room/bed and went to another hotel. I gave him his key back and he could speak clearly that we get no refund. Don't know why because did not touch one thing in that nor did we sit down it was that bad. Please refer to my pictures the hole in the floor, the nasty light fixture, nasty bathtub and the nasty phone by toilet. But the Manager said it is clean. Do not stay or look at your room first. We were so tired we went by the name. Wyndham please check this hotel out. It is the worse hotel we have ever had and I travel on business a lot.
Hello Christine, we so appreciate you contacting us and we are deeply sorry for the way that things have been handled. We hope to have made things right for you and make the experience with us a little bit better. We do want to inform you that we no longer process exchanges but we have looked into your order and we have issued a full refund for the order. We were not able to refund the order in one full price so we had to break the refund down. There will be three separate refunds going back to the original buyer. Two refunds for each item and another refund for the shipping. We ask that you please allow 2-10 business days for the refunds to process. Please let us know if there is anything we can further assist you with.
Sincerely, Whitney P