Christine B.

Very difficult to find a number to get assistance with. We purchased a ticket to see a concert in Florida. We live in NJ but we were going to be on vacation the week of the concert and thought it would be fun. After we purchased the ticket, the concert was moved ---postponed over a month later. Since we were not going to be in the state, we asked for a refund. Seat Geek does nothing to assist you since the concert was not "cancelled. " just postponed. I will never use this company again For everyone that need their phone number it is *******335

Terrible customer service. I spoke to a manager for cancellation. They said they would cancel my membership and I would receive an email confirmation. No cancellation was ever noted. I was billed again. Called LoopNet again. I was told the manager I spoke to could not cancel my membership and I could cancel but would still be billed for the next 6 months. The new manager could not care less about what the other manager said. She could not care less if she kept my business or if I was pleased with the service I received. Stay away.