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Great service and always deliver on time plus great sales. I placed a number of orders with this company and haven't been disappointed yet. Everything comes nicely packaged and promptly which is important to me since unlike other companies, they don't take weeks to send out your order
Tip for consumers:
Buy the items when they’re 75% off
Products used:
Bought a number of handbags and totes from them
Horrible customer service and the shipping time is ridiculous! I live in the same town as the company and it's going to take 2 weeks from the time they shipped it to the time they deliver because they use FedEx. I could have ordered the same products from Amazon and received the items the next day. The Customer service agent was not helpful at all and pretty much said too bad.
Tip for consumers:
Don’t order from them directly, use Amazon instead
Products used:
Amazon
Christine G.'s review of Kate Spade earned a Very Helpful vote
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