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Christophe D.

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1 Review by Christophe

Groupon UK

  • Groupon UK

“Horrible Company”
4/9/20

Got tickets for an event on 4th of April. Obviously cancelled due to COVID-19. The event was rescheduled in June. But I can't make it any more.
First of all, I had to show them the official website stating it was cancelled on the date and postponed. Second they initially agreed on a refund... only to find out they gave me Groupon Credits... when I asked for a refund, which is clearly cash refund.

After emails sent, they keep pretending they can't give me a cash refund... which isn't in compliance with the law.

I have started a procedure with PayPal and my bank to get my money back. I have reported them to Trading and Services watching and Citizen Advice.
Insane, horrible company to deal with. Save yourself some pain, put the extra cash on the table, or find a deal somewhere else, they are absolute garb***

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