Hi I want to report a filipino customer service rep who just wasted 20 minutes of my time, hung up on me, pretending to look up my account information to help, didnt say anything for an additonal 15 minutes, then when i asked her if she recieved my screen shots for proof ( i dont know why i need to keep sending personal screen shots of my account information when she can look it up as a rep) i feel she did this to waste my time and thus, hung up on me. Horrible. I reported her