World's worst customer service! Confirmed my order, charged my card.
Cancelled the next day for no reason. Refunded part of the charges but not the whole thing, refuse to take responsibility and keep lying about it. Complete lack of integrity DO NOT DO BUSINESS WITH THIS COMPANY!
Hello Cin. My name is Shayne, I am with Ultimate Pet Nutrition. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and ensure you are fully refunded. Please email me at shayne@ultimatepetnutrition.com. I look forward to hearing from you soon. Have a nice day.