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C L.

1
Level 1 Contributor

Contributor Level

Total Points
455

3 Reviews by C

  • Kilgore's Brick Pavers , Inc.

12/30/17

I had a patio and walkway installed. First, they didn't show up for months even though they told me they could do it immediately. Then they started making the patio in the wrong size because they didn't want to buy another pallet of pavers to do it right. Then the new patio and walkway started falling apart within days. The owner refused to honor his warranty. Within months, it was a pile of rubble. My experience was extreme lateness, very poor workmanship, a bad attitude, and an unwillingness to uphold his warranty. All around a bad choice, and I would highly recommend against using them.

  • Diamond Teak

12/15/15

I have tried to do business with this company twice. Both times, they quoted me a specific price per board foot, but then tried to charge me MUCH more after they calculated the total. The first time, the price came from the catalog they sent me. The second time, I asked them to verify the price in the catalog, which they did. But on both occasions, they raised that price A LOT at checkout time, and refused to honor their original price. They also threatened legal action if I were to leave a bad review and said they had copied their lawyer on our emails.

Thumbnail of user keviny13
kevin y. – Diamond Teak Rep

We guarantee all of our wood and if a customer is not happy then we will provide a full refund. If a client requests finishing, sanding, edging, planing, etc. then this adds to the cost. And some higher figured, larger pieces of wood cost more per board foot than shorter, smaller pieces. If anyone ever has a problem then they should contact us directly. Thanks, Diamond Teak/Diamond Tropical Hardwoods

  • Hockerty

9/1/14

Tailor4less has a referral program where you can get a free shirt, pants or suit depending on how many people you refer actually buy something, but they pull all the tricks out to not have to actually give it to you. I referred someone and they bought. My "progress gift" as they call it showed up on my account and I ordered a free shirt. They charged my credit card for shipping.

I waited, and waited. The free shirt never showed up, and when I logged on to my account all evidence of the order was gone. My "progress gift" was not available to reorder either.

I contacted them and they gave me multiple excuses, which kept changing as I pressed more. Their primary excuse was that someone had tried to contact me about the measurements and I didn't answer so the order was canceled. First of all, this doesn't make sense because you put in your OWN CUSTOM MEASUREMENTS, so they shouldn't think the "measurements were wrong" as they told me. Second, I never received any contact from them, as they claimed. It was all a scheme to not have to give me a free shirt for their referral program. Never mind that they had no problem charging me for shipping though. I asked them to reinstate the order since I hadn't been able to redeem the progress gift. They said the order was canceled and they couldn't do that because I "missed" their attempts to email me. As I said, these attempts at communication never came and were just made up.

There are a lot of negative reviews about tailor4less out there and I can tell you from first had experience that they do indeed try their best to not have to deliver what they owe to you. They came up with all kinds of ridiculous excuses as to why I couldn't get my referral gift, even though I met the criteria. Don't trust them and buy from one of the other made to measure clothing companies. There are several others out there with better reviews.

Tip for consumers:
Just avoid and buy from one of the many other made to measure online companies out there.

Service
Value
Shipping
Returns
Quality
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Sergio V. – Hockerty Rep

Dear Customer,
We are really sorry to hear that you are not satisfied.
I would like to explain you once more how does work our Member Get Member promotion: a customer has to recommend some friends to buy at T4L. Once they buy, you will receive a code. The promotion is only valid if the customer recommends people, not like in your case. In your case, we tried to reach you many times as we found out that you recommended someone but it was the same person, I mean, you recommended yourself and obviously got a promo code. As the promotion does not work like that, we wrote you to inquiry about how could that be, that the measurements were the same.
As we did not get an answer from you in two weeks, we cancelled your order and refunded you the shipping costs, which you must have receive by now.
If you want to explain us what happened, and why the measurements and the profile data were exactly the same, we will be happy to check your case once more at cs@tailor4less.com
Once again, sorry for the inconveniences, but the basis of the promotion are explained at our site. Best regards, T4L

C Has Earned 15 Votes

C L.'s review of Hockerty earned 14 Very Helpful votes

C L.'s review of Kilgore's Brick Pavers , Inc. earned a Very Helpful vote

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