The website www.cozypetsdogskennels.com.au is a complete scam. Before ordering from cozy pets dog kennels please do a google search of the business name and you will see other people have written about their negative experiences too. The business write that they prefer a direct debit to their bank account - and that is it - they take your money and then never deliver the product or respond to any phone calls or emails again. Avoid this website!