Clayton w.

I personally purchased two Apple iphone 12 pro max phones from this Company (Magpie) just before Xmas 2021! Unfortunately one was faulty, returned using their free label with Royal mail, three days later, accused of sending an iPhone 5c, instead of my iPhone 12! The fun began! No contact telephone numbers, just back and forth with emails! I more than proved the theft of my phone was (Magpies) responsibility, I after a month have only just received a refund, What an absolute joke of a company when things go wrong!

No wonder they called this company Magpie!

Say it how it is!
Say it how it is! Simple. I purchased a Samsung galaxy 20 plus from this company, not knowing until payment was made that is was in fact in Hong Kong, I used PayPal to purchase as a safe guard, £554.00 later! It arrived on the 8th day, then problems! It was not 4g, it was LTE, 3g, would not pick up 4g after reset etc! Came with a 3 pin adaptor for use in the UK! Battery life was shockingly bad, I did question if it was in fact a new Phone! But was told it was. Any way they accepted my request to return and emailed where to send it, a UK business address, So I sent it back and it was delivered the next day using DPD! My postage was £40.00 pounds of which £30 pounds to cover loss for insurance. Thay have refunded my money for phone but nothing for my postage costs! So I am out of pocket for the privilege! I personally will never purchase anything like this again outside of the UK just to save a few pounds! Lesson learnt