Colin T.

They're products are very good quality. If you have a problem with installation or setup, the customer service department will help you out, and if they can't, they will direct you to where you can get the help you are looking for. Always a good experience when I purchase from J&P.

CONSUMER BEWARE! I went to LensCrafters to get contacts. I went through the process of getting fitted and trained on how to use and maintain my contacts. The trial contacts were ordered when I completed my eye exam. I was told it would take 4-5 weeks as my contacts were special order. Approximately two weeks after that I received a call from a store rep who told me there was a problem with ordering the contacts; that they were having a communication problem with the fax machine (really? A fax machine?) so now the order would be delayed in excess of the normal 4-5 weeks. When the contacts finally arrived a few weeks later, I received the contacts training at the store. I was then told I should order a supply of contacts. I was planning to order a 12-month supply, however when they told me that the contacts that I need cost $448.20 for a 6-month supply, I only ordered 6-months. Now I had to wait another 4-5 weeks for my permanent prescription order to arrive. During that time, I was to use the trial pair they ordered. I have never worn contacts before and somehow, about three weeks along, one of the contacts ripped. I called the store and was told that the trial pair was the only pair they ordered; I would have to wait for my permanent order to be delivered. I was going away in two days and really needed to wear my contacts. I was taken aback when they told me that they only ordered one trial pair. One trial pair for a person that has never worn contacts. This just make no sense.
So, now it comes time to re-order the contacts. I ordered the new contacts from a website. The same manufacturer, same contacts, same 4-5 weeks for delivery; only $219.98 for a 6-month supply. I can guess that LensCrafters pays less than I did so that means I was charged over 100% mark up! I personally find this a violation of trust. I expect to pay some markup but over 100% is offensive. So, before I gave a poor review of LensCrafters, I thought I would give them a chance to make things right. I was told by their rep that they are unwilling to do anything about this matter because the 30-day post sale period is over. Keep in mind that I trusted that I was not getting taken advantage of, so I did not feel the necessity to look at the whole picture until long after their 30-day post sale period for complaint's or requests for refunds ended. I will never do business with LensCrafters or anyone associated with them ever again. I recommend that other consumers do the same. Buyer Beware.

Toco warrantys that you can have your vehicle repaired by your mechanic. Not if your mechanic doesnt do business with Toco warranty. Its like being a doctor. He/she sends the bill to the insurance company for $2000 for whatever procedure was done and the insurance sends the doctor back a check with only a partial payment saying that thats all they recognize. So YOUR mechanic may not necessarily do business with Toco. Definitely something to look into before you jump into buying any warrantee from them.

For $2.95 this website teases you into thinking you will get your driving record report, (or whatever [one would think private information] else you might be searching for), then wants almost $25.00 to actually look at the report once you've done the search (there may be nothing on the report but you still have to pay to find that out). So essentially the $2.95 allows you to enter some data in some fields and hit enter with expectation your will get what you are looking for but what it really boils down to is a way for the website to extort $2.95 out of every dummy like myself. Don't waste your money here. If your serious about doing a background search on someone or something else like trying to find out what moving violations appear on your driving record, then may I suggest doing some research on websites/companies that specialize in these matters. They are out there but they are also not cheap. Still better than tossing $2.95 into the proverbial fire.

My wife and I went to a seminar designed to bolster the Directbuy membership. They will tell you that you have to buy "stuff" anyway so why not get a discount and cut out the middle man by joining there "exclusive" club. We paid $5000 to become members for 10 years with no payments. We did not realize until after we had paid the $5000 and became members that they don't have discounts on everything you want to buy. They only have discounts on predominately high end "stuff". Stuff that usually exceeds what we want to spend on the particular item we are shopping for. We wanted to buy blinds for all the windows in our house. Naturally we went to direct by to purchase the blinds and when we priced them out the blinds that they sell were beyond our budget. Not to mention the fact that when we were trying to price out the blinds with Directbuy the customer service response to questions and their lack of returning phone calls was absolutely unacceptable for the amount of money that we paid to become members. Since becoming members we have only made three purchases through direct buy. Yes we saved money on the things that we bought had we tried to buy them somewhere else. But the bottom line is we paid $5000 to become a member. I don't ever see us recapturing that money in the savings that we were told could be recaptured in a few years. The membership is nothing short of snake oil. I wouldn't recommend it to anyone. It may appeal to the demographic of people with an income of a quarter of $1 million a year but that is not us. We could have used that $5000. We have said that to ourselves time and time again since. If you do decide to become a member of this buyers club don't anticipate recapturing your money anytime soon unless you buy a lot of "stuff".