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Colin T.

Contributor Level

Total Points
80

1 Review by Colin

  • Rusholme-rooms.business.site

1/1/21
Verified purchase

We have checked in today and we extremely disappointed. We have paid for 5 night and will be leaving in the morning... We would like to grant you the opportunity to refund for the 4 remaining nights. There are a number of issues to bring to your attention and we are expecting as a business owner you will value the feedback and grant us the refund... Should this not be met we will be forced to go the social media route.
The following is of concern and we have left everything as is to prove and have taken pictures for reference...
1. Till slips and jams from November on top of the fridge.
2. Bedroom window in the one room does not even seal and has plasfic packets around the window frame.
3. There is still onions in the one drawer. And the chopping boards are in a filthy condition.
4. There is someone else's half used sugar and all sorts of used condiments on the cupboards.
5. There is a Rock hard French loaf in the cupboard.
6. There is an extreme smell in the unit that is nauseating.
7. Paintings fallen off the bedroom wall just left as is.
8. Loft door into ceiling open with no duct door.
9. In the one cupboard there are other peoples cigarette filters and disposable mask. - extremely unhygienic.
10. There is old oil and pasta still in the bottom cupboard.
11. Someone's old bacon still in the freezer.
12. Oven is still oily and dirty that we won't attempt cooking on.
13. When you close the bathroom door the smell when you open is disgusting.
14. The plates in the cupboard are filthy.

We are extremely unsatisfied with the accommodation and based on the above mentioned issues which we happy to show you at any time you choose is valid enough to grant a refund of the remaining 4 nights.

Tip for consumers:
Don't book with Rusholme at all. Its TERRIBLE

Products used:
Rooms

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