It is not the service that I am here to criticize. I have an issue with how tight-fisted they are when it comes to extending discount coupons for use by repeat customers. I have used their services for a considerable duration of time, yet they still make me jump through hoops to get my personal discount coupon code. I know several colleagues wo already have theirs yet we started ordering from maven writers around the same time:(
UPDATE: Their team reached out and have provided me with my own code.