I read the bad reviews and decided to go ahead with the freebie version. The matches they sent me were all very close matches (except most had cats to which I am allergic). I ended up resolving my situation another way, and emailed RoomieMatch to advise so and asked them to cancel my subscription and not send me any more matches. Emails stopped coming two days later. I have zero complaints. Worked exactly as promised and I didn't need to ask more than once to cancel. 10/10.