Spent $1300 USD on tickets to Chelsea game. Called 3 days before hand and they said watch your email for the e-tickets. They sent an email the next day at 1 am asking if we were going to the game? (why would they ask this-we spent money on tickets- yes we are going!) Then they issued a refund at 10 am because we did not respond immediately! I called and we couldn't get our tickets back. We spent over $3000 in plane tickets from the US and hotel only to be scammed by this site. They held our money for over a month and a half and then didn't give us our tickets. Customer service was also worthless.