I discovered fotor a long time ago when another web based platform ceased operating. I've been a paying customer for professional use for over seven years and I believe I'm close to a ten year user. Many of these comments account on billing automation problems. It could just be this review site, however, I'd endorse the product as being exceptional when used well to execute professional quality art renderings, photo editing capabilities, storage longevity, reliability for long term storage use. It's great software. I'd give it a ten/ten.