Crystal W.

This is my first time ordering from crocs.com. Will definitely be my last time ordering from crocs.com.
My kids were excited to get their first pair of crocs so I made my order a week ago. I had a 30% off coupon so I was excited to try crocs out for the first time. I woke up this morning to an email saying my order had been canceled after they have already taken the money out of my bank account. When I went to see what was going on it said that the crocs had been sold out. I am very disappointed. My kids are very disappointed they picked up those crocs their self and we're looking forward to them. When I tried to call customer service I was on hold for over an hour and finally just gave up and hung up. When I tried to do the live chat it got me nowhere it was just a bit that kept asking the same question over and over again. It was no live agent to chat with. I guess I will just be going to the Nike store where I usually get my kids shoes from and have a good luck with them. I will not be ordering crocs again for my kids or for anyone.