My wife ordered Uggs from mvpboots.com for Christmas for our daughter a month ago and we still have not received anything. They took our money out right away and sent a tracking number - but when you I use the tracking number it is tied to billingsupportsystem.com the same site that other people are reporting as scam sites. This must be a new front site that went up because I not seen any complaints about mvpboots but have about other uggs rip-offs. I have sent a compk, aint through billingsupport to their "customer service" here are the responses
"2009-12-21 23:38:14
I have not received my order from MVPBOOTS and am not able to either track the shipment from china or contact anyone via phone. Is this site a scam?
2009-12-22 08:44:03 andeli trade
So sorry that the status of the package stay at the same condition for days.
The EMS tracking website sometimes does not update the information in time.
But we are sure you that your parcel had been on the way to your country.
If there is any problems during delivery, we will let you know, pls do not worry.
Hope you can understand this is a busy season, and many goods are waiting to be released from customs.
Thanks so much for your time and patience.
Best regards,
Sales team
009-12-22 13:55:36
I want to SPEAK to someone. Please- give me a phone number - toll free hopefully - that I can call and speak to where ever it is that these are shipping from. If not - I want my money back.
2009-12-22 14:26:56 andeli trade
We do want the boots could arrive to you as soon as possible, but we have no idea
How to help you. It depends on EMS shipping Company.
We\'ve contacted them for many time regarding delivery. This is our big concern as well.
Sorry for the inconvenience.
Best regards,
Sales team
2009-12-24 12:38:02
I want DIRECT contact information now please.
Give me your direct phone number and times you are available."
I suppose now I am going to have to go through the process of changing the credit card over and all that hassle -