I ordered a pillow from them over a month ago and still have not received it. I emailed them to inquire and I get a response stating that they just created a mailing slip today for it. A month later? Really? They didn't waste any time taking my money! I am very skeptical on whether or not I will even receive the order as there is no update on the tracking. Avoid this company! Their delivery times and service are poor to say the least! I will not be buying from them again! Just tried to call their 800 number. It's been disconnected! Obviously this company is a scam.