I am a licensed plumber. Found a part I needed for a T&S Brass faucet. Knew the part number, did a search, several options popped up. They offered "Free shipping ", so I began the order only to find that the "Free Shipping " nearly doubled the cost. Contacted them and they said they cannot do anything if I haven't placed the order. I told them all I wanted was the part I ordered, at the price listed. With the free shipping advertised. They can't understand why I did not order…. I moved on to the next supplier. You should also.