Neither myself or my partner will EVER BUY FROM THEM AGAIN! And we'll be publicising this throughout social and websites so no other unsuspecting customers risks substantial amounts of money with this brand.
Bought my partner presents for Christmas from Vita Grace, she's just come across the brand and loved their products. By the time she'd seen and tried on 1 of the items 2 items i bought her it neither fitted her or suited her style. Contacting Vita Grace to exchange the item their response was shocking. NO REFUND - NO EXCHANGE - NO CARE GIVEN - we are outside 14 days and we are now stuck with an item that doesn't fit, she doesn't like and they won't exchange or give a credit note. You order early for Chrstmas to ensure the items arrive - but when doing so you are instantly falling foul of their dreadful policies and customer service.
Vita Grace has a total disregard for their customers and isn't a brand that will ever see any of our money again.
Stay well clear #VitaDisGrace!