Thumbnail of user danielc2865

daniel c.

liverpool

Contributor Level

Total Points
180

1 Review by daniel

  • Vitagrace.co.uk

1/7/22

Neither myself or my partner will EVER BUY FROM THEM AGAIN! And we'll be publicising this throughout social and websites so no other unsuspecting customers risks substantial amounts of money with this brand.

Bought my partner presents for Christmas from Vita Grace, she's just come across the brand and loved their products. By the time she'd seen and tried on 1 of the items 2 items i bought her it neither fitted her or suited her style. Contacting Vita Grace to exchange the item their response was shocking. NO REFUND - NO EXCHANGE - NO CARE GIVEN - we are outside 14 days and we are now stuck with an item that doesn't fit, she doesn't like and they won't exchange or give a credit note. You order early for Chrstmas to ensure the items arrive - but when doing so you are instantly falling foul of their dreadful policies and customer service.

Vita Grace has a total disregard for their customers and isn't a brand that will ever see any of our money again.

Stay well clear #VitaDisGrace!

Tip for consumers:
Stay away - terrible company. Will no doubt be out of business before long based on the way they treated us.

daniel hasn’t received any votes.

daniel hasn’t received any thanks yous.

daniel doesn’t have any fans yet.

daniel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rb735
10/17/23

Items I received of very poor quality. Unable to return as it costs more than the items. Company...

Thumbnail of user dmytros10
11/10/22

Scam. They took your money, but you will not receive the ordered item. They always says something...