I ordered on August 3rd and asked for an order confirmation and did not receive one. I have been trying to reach out to the company for a week. There is no number on the web site to call. I have requested someone to contact me and you do't even get confirmation that they received that. The web page says free freight every where and they charged me 17 dollars for freight. After all was said the order was 49.99. The charge on my account was for 55.18. I did put a dispute in with my bank for the charge. I feel as i will never get this order for my son for his birthday. I am extremely sad.