Extremely overpriced, poorly made, and virtually nonexistent customer service. I admit I hate the guy for his commitment to spreading the "big lie", but I do buy products and services from companies led by CEO's who share his politics if/when the products/services are good enough. In this case, there is nothing good about the product... nothing. Go to Walmart, Target, etc. and maybe... just maybe... you can find a pillow which can really help you.