I've met and continued to engage with members of this site for over six months. It has helped me a lot and I've met people I respect and now are friends outside of the site.
The moderators seem fair to me, I'm not sure why the bad reviews. Vendettas from banned people probably that didn't read the rules, like someone else mentioned here. That's very unfair because these people are giving up their time for free to help others with similar health issues.
Overall, this site has a moral compass. It actually tries really hard to make sure standards are upheld. It doesn't allow (to the best of its ability), people to be disrespectful to each other. It encourages support and understanding. It's unique for this point alone. I encourage you to try it.