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Stay away, their customer service is shambolic when it happens at all, their attitude towards their customers is one of total disdain and they basically try and rob you when offering a 'refund' - less than a quarter of what I spent was offered.
No apology, no explanation, barely any communication at all in fact.
Tip for consumers:
Don't use it
Dave H.'s review of Rakuten UK earned 11 Very Helpful votes
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