David L.

Level 2 Contributor

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5 Reviews by David


Verizon, you have done it. Whatever reputation you had previously earned as "the cell phone company to go to," it is... *poof!*... GONE!

Yes, advertising is powerful. People are easily manipulated and brainwashed as they get sucked in by all those commercials and online advertisements.

Now that you have gotten this far, Verizon, someone in your corporation decided to let the public know what you REALLY are all about. Abracadabra! Wahlah! We give you... Visible! Visible serves as Verizon's confession that customer concerns are at the bottom of its list of priorities.

So, we contacted the "chat" line of Visible and, once we got past the automated robot, we connected with an agent. We asked why we didn't receive the phone overnight as promised and the response was that FedEx is a third party company that Visible uses and, basically, we can't help you. WOW. So, we responded, we are your customer and you simply don't care about this incident? The agent's response? It went like this: "Let me help you with this delivery. You can post your problem on Facebook, Twitter, and other social media sites."

We kid you not.

Finally got the phone. Whatever happened to packaging items in a manner that protects them? There was no filler in the box and the phone was banging around in the box to the point where you had to wonder why they decided to put it in a box to begin with.

If you are looking for a cell phone company where customer service is inVisible, this is the way to go.

Tip for consumers:
Say no


This user's experience with Bonanza.com has revealed that this site is a "hideout" for online sellers who choose to do online business unethically. I placed confidence in Bonanza.com by purchasing software from one of the sellers on the site. It turned out that the seller was selling software illegally. The seller could not provide verification that he/she was an authorized reseller of the product. This was discovered after realizing that the seller merely provided a copy of the free version of the software and never provided access information in order to upgrade to the "pro" version which was purchased. Upon reporting the situation to Bonanza.com, including the fact that the seller was using their site to perform illegal business, their responses revealed that their integrity is no greater than that of the seller, as they expressed no interest in taking any form of responsibility for the issue. I would avoid doing business with Bonanza.com at all costs.

Products used:
Never used it


It's about time the whistle gets blown on this dating site that is held in high esteem by so many - according to its advertising, that is. Across the Web, eHarmony is lucky if its reviews reflect anything higher than one star out of five on most review sites.

Yes, their advertising is convincing. But the proof is in the pudding and this dating site does not even live up to any of its competition.

As an online dating site, eHarmony turns members who have a free limited membership into paying premium members by promoting the idea that, as a paid member, the pictures of other members would be visible. During the free membership, I experienced viewing "blurred" pictures of numerous members. These members all had pictures and paying the premium would result in viewing the images (photos) of these members with clarity, according to eHarmony promotions.

Eharmony supposedly prides itself in providing compatible matches via their parameters.

Since becoming a paid premium member, the majority of "matching" profiles that eHarmony has suggested have had NO photos whatsoever (image shown reflects what can be expected with a Premium membership). This never occurred while assuming unpaid status. There was no disclosure that such behavior would occur. In addition, a number of photos that actually appeared were those of deleted profiles.

Upon expressing dissatisfaction with this behavior, eHarmony has not offered a remedy or correction in any form.

I have also contacted eHarmony numerous times regard the dysfunctionality of their website and app. Both have malfunctioned in ways that I expressed to eHarmony. Responses (when received, though not usually) have included "scripted" how-to information without ever admitting any fault of theirs or the website. NO FIXES.

After numerous requests for correction were not properly acknowledged, I stated that a refund was wanted. Given a refund and having my subscription stopped would result in my not contacting them again.

They have refused a refund, claiming that their 3-day refund policy was state specific. Given the nature of dysfunctionality and their providing suggested matches that are anonymous and without profile images, it appears that eHarmony is reserving the right to provide faulty service for a fee along with website and app dysfunctionality with the confidence that responsibility for such negligence is not something they need to answer to.

EHarmony evidently reserves the right to pull the wool over people's eyes and even avoids having to honor their 3-day right to cancel in certain states regardless of the company's negligence.

"Every 14 minutes, someone gets cheated at eHarmony" would serve as a more fitting slogan.


Here's how it works:

1) You create a profile on the site.

2) The very instant you click the submit button (even if you did not post a photo or any detail) you have emails in your inbox of people "interested" in you. It's typical for these "people" (fake "robots") to be in their 20's while their profiles reflect 50's or so.

3) This automatic system that sends you fake profiles can be nothing BUT an inside job; in other words, the site is programmed to work this way.

The POF site is not founded on integrity whatsoever.

Authorities should really investigate this online scam.


Thumbtack has earned a terrible reputation among service providers in that professionals no longer have the right to select clients for whom they feel they will be a good fit. Rather, Thumbtack now does the choosing, the result being high, unreasonable costs to the professional, usually being left with nothing to show for it but a lighter wallet. The prior system made sense where the professional had exclusive rights to bid on a job. Since the professional no longer has that control, Thumbtack gets paid each and every time a prospective client (regardless of how sincere their interest) clicks on a link to get free further information from the professional. Prior to the change, an average cost for a bid selected by the professional might have been about $3.50. Now, that professional can expect to pay $15 or more from clicks of people who may not even be a good fit. Thumbtack has taken away the initial direct communication between the professional and perspective client, which defeats the purpose for an entity like Thumbtack to exist at all.

David Has Earned 8 Votes

David L.'s review of eHarmony earned 2 Very Helpful votes

David L.'s review of Plenty of Fish earned 4 Very Helpful votes

David L.'s review of Thumbtack earned 2 Very Helpful votes

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