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David L.

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1 Review by David

American Red Cross

  • American Red Cross

“Seriously a 5 minute grace period?”
3/25/22

I'm not sure I would ever donate blood to ARC again. I had a 3:30 Appointment at the following location. March 25th
Alderwood Clubhouse
******* Baxter Road
Murrieta, CA *******
I took off work early and arrived at 3:40 due to traffic and the guy said they only have a 5 minute grace period and couldn't take me and would need to reschedule. Seriously? This is customer service and caring about people and getting blood to save lives. I took my time off to do a good thing. I had my rapidpass completed that alone would have saved more than the 5 minutes past his deadline that I was. 10 minutes late, not 30. I thought he was joking at first. Don't bother donating to ARC find another place that really cares and appreciates their donors

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