The worst company to deal with. Don't order anything of substantial value, because if it is shipped and breaks, Carid just ignore you.
My MR2 spoiler arrived split. Totally useless.
No support, just washed their hand of any assistance. Take a look at the attached picture, that's how it arrived, box not damaged, box not crushed, but shipped with the thinnest cardboard casing, hence the damage. BEWARE. I have now lost a lot of money due to this incompetent company
Dear David!
Please, accept our apologies for the issue with the damaged product.
Your frustration is completely understandable. From the photos it is clearly seen that the product has signs of damage. We are sorry you did not get proper assistance in this regards.
Please, email me with your order number at jena.ra@carid.com, so i could locate it in the system and check on the damage claim for you. I will also check all the possible options we can offer in this situation, and offer you a decent compensation for this inconvenience.
Sincerely,
Consumer Relations Team at CARID.com