David W.

I buy lots of wines from this site. The wines are all very good and you can get some great deals. Shipping is fast and I've never had a problem. I've recommended them to many of my friends.

First they claim sale ends 11:59pm that day, trying to force you to buying quickly. Guess what the next day it's still on sale and now ends that day. I actually believe that is illegal. Next they say 'Available', which implies they have it and they had a ship date of about 3-5 days, which I also read to mean it will be delivered in that time. Well guess what, it hadn't even been shipped form the manufacturer to them at that time, and when I emailed them 3 days later to find out the status they still had the same ship date even when they told me it was going to be a few more days before they receive it. Well Friday comes around and it gets delivered to their warehouse, okay I'm thinking it could go out today, maybe over the weekend and if not Monday for sure. Tuesday evening at around 5pm they create a pickup request for the delivery company to get it. So now it's Wednesday afternoon before they pick it up and it's still sitting in their delivery terminal to go out on Friday morning with a projected arrival date a week on Tuesday, from New York to Florida. The customer service people were not great, almost implying it was my fault as it didn't say 'In stock' rather than 'Available'. They mislead to try to get you to buy, yes they may be cheaper than some other options but if something is broken and you need it replaced, don't shop here. 2 weeks and it's still not on the road to be delivered, it will be more than 3 weeks by the time I get it. Hello, have you heard of Amazon!

Well after about 10 days I called the shipping company as they hadn't delivered the washer. They told me the order was on hold and I had to call the company and wouldn't say why. It turns out that because I wrote my review and gave then a low rating, they weren't going to ship me my washer. They essentially told me I had to either cancel my order or change my review. I was so tempted to cancel but now the washer was a $100 more expensive so I did change my review. Not only are they dishonest but they have the worst business practices I've ever come across.