I ordered an upright desk from this website
If you go to it, you will notice they have a new site called Novamall. They sent me a cheap watch instead. I contacted them by email and they had me send them the watch back with a tracking number and told me that when I sent them the info, they would send me the desk and a refund of the shipping cost of the watch. The seemed genuinely concerned that I'd rec'd the wrong item. Then they said that they couldn't send me the desk because it was no longer in stock, even though I could still order it from their website and then all contact ceased and then their website went down and returned weeks later with a new name. Luckily, Paypal refunded me the costs including the return shipping of the watch, but I was still very upset at the dishonest behavior of the company. And upon researching them, many people that ordered the same desk, rec'd a watch or toothbrush.