Who could of predicted COVID? We had planned our trip of a lifetime for Australia. I did most of it myself. Travelocity offered a great package for part. What a bunch of crooks. A ponzu scheme. Everything I booked myself, zero issues changing or refunding for next year. Travelocity has stolen our money and wasted 4.5 hours of my time to do it. Can safely say do it yourself, save your money and your time. Awful. Do not book any a thing with this company.