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Was a little annoyed at having to pay for a label to return goods after the quality was not as good as it appeared in the description/photos - but hey ho!
Then the next problem was ordering french connection bra and pants sets which cone packaged in a plastic bag. Now obviously you have to open the bag to check the item ie fabric/size - these were not suitable ( did not try on) so just popped back in the packaging and returned - apparently no refund as they had been opened!
Order from several underwear companies, as long as not tried on and in original packaging no problem at all to return - not so with this company - just off to cancel my account - there are many other companies offering good value with no problem with returns
Tip for consumers:
Avoid - fabric quality quite poor - cannot return certain items - have to pay for a label to return items
Products used:
Socks - which worked out Damon expensive in the end!
Deborah H.'s review of MandM Direct earned 2 Very Helpful votes
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