Hello Deborah. I am very sorry of the frustration this has caused. The fee we charge is for the preparation of your state return. The method of filing is always free. In general, the IRS determines if a return is eligible for e-file or not. For instance, if it is a prior year return, then the IRS requires those who file through self-preparation sites to mail in their returns. Our customer support team would be happy to review your account and discuss any questions you have regarding your return and why it cannot be e-filed. To contact them, please log into your account and use the "Support" button in the upper right corner of the screen to send a message. You may also contact our customer support team by emailing them at Support@FreeTaxUSA.com. Thanks
This shipper had two packages to deliver. Evidently, they didn't even deliver the packages to the right county. This is not my first experience with them. They say they subcontract out...bad idea. The drivers have no loyalty to LaserShip. The CSRs are easy to work with. Very bad business to utilize.
Tip for consumers: That this company has lousy ratings.
Products used: The actual sellers need to complete due diligence and then they offer a refund. The items were for people in hospice. A refund doesn't help my intentions.
Amazon has a pattern of double billing me. They billed me so many times for my Prime membership, my bank refuses to pay that bill... they just keep rejecting it. I just got double billed for an item yesterday. I used Affirm as a payment method, but Amazon debited my bank card instead. They cancelled my transaction with Affirm. I don't think I will be purchasing items from them in the future.
Tip for consumers: Make sure you check your account after checkout with Amazon. Check your bank statement as well.
I purchased a jean jacket through Afterpay. The jacket was awful... three times too big. God awful material. They advised I could get a gift card. I don't want any product from Fashion Nova. The quality of their clothing is not good. This was their third strike our for me. Keep your money.
Hello Deborah. I am very sorry of the frustration this has caused. The fee we charge is for the preparation of your state return. The method of filing is always free. In general, the IRS determines if a return is eligible for e-file or not. For instance, if it is a prior year return, then the IRS requires those who file through self-preparation sites to mail in their returns. Our customer support team would be happy to review your account and discuss any questions you have regarding your return and why it cannot be e-filed. To contact them, please log into your account and use the "Support" button in the upper right corner of the screen to send a message. You may also contact our customer support team by emailing them at Support@FreeTaxUSA.com. Thanks