I have an iPad originally owned by a deceased relative, and no one knows his Apple credentials. The site represents itself to be a legit way to get the IPad unlocked through the company, so I stupidly paid the $27 fee. Then I get an email saying they need the email of the original owner or the original receipt. Ummmm, if those were available, I wouldn't need this service! Now they want an additional $42 to perform a "COMPLETE activation lock removal". As opposed to the partial service I paid for, I guess? Total scam.