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de k.

Level 1 Contributor

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3 Reviews by de


Through circumstances (I seem to get myself into) I find myself stuck with Grove and Dean Insurance until next November 2016. I am counting the days! Due to purchasing a new scooter and having to insure it as well as my old one in a hurry (within a day to secure purchase of the new one) I was sort of forced through ease of extending my policy and swapping no claims around with Grove and Dean who I have been with since about June. My reviews regarding my experience then are well noted (900 views plus). Well it seems that things don't change quick in the world of Grove and Dean. A week on and I am still being hassled by phone, text and email for proof of driving licence (even though I was still insured with them) and proof of ID etc... I know that their game is to find a mistake and scam £50 from having to make a policy change. As before, twice shy, stay away for a harassment free life...


For all of these years I have safely managed to sail my way through the minefield called insurance, that is, until now. Grove & Dean Insurance are probably not the only rogues in the business, but their representatives audibly sneered at me down the phone, gave poor service and charged me for the pleasure. I say pleasure and if frustration is what you're after, then you'll get it here. When so many of the bigger insurance companies are sorting their ‘service stuff’ out I can't help but wonder why these smaller (more in touch) set ups seem to be moving the opposite way. I will serve my time with Grove & Dean Insurance, but then be willing to pay a bit more for better service. Watch yourself on their website, it's full of trip wires! I just hope I never have to claim!


I wrote a review about this company a while back, and now after repenting and being very stupid I went back thinking they may have changed, alas I am wrong and feel pretty stupid. My order has still not arrived. Once bitten twice shy, never again.

Tip for consumers:
products are good, service and shipping well poor.....

Dan G. – Supplement Centre Rep

Apologies about repeat issues on your orders. If you did want to order again, drop us a message on Facebook and we'll take a look at what went on previously.

de Has Earned 6 Votes

De K.'s review of GroveandDean earned 4 Very Helpful votes

De K.'s review of Grove & Dean earned 2 Very Helpful votes

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